We in contact center 1090 just received our new appointment letter, some were transfered out of 1090, some goes to other units under same division, and some stays. Myself stays here (sigh with relief :P) and we'll be having a major re-opt internally. If previously all of us are doing the same job of handling fault complaints from TMWS customer, now we'll be segregating ourselves according to the original plan of establishing this center - fault complaints, sales order & enquiry and billing complaints. And me if some of u can already predict, will be doing billing things after this huhuhu...
To start of with the plan, me and the other 2 colleagues sitting in the billing function will be having discussions and meetings with Finance Wholesale to identify our new tasks and activities and ways to assist finance/CMU to chase customers for collections and bad debts.....AND guess what? The first meeting of which to be held on next thursday requires me to go to the 12th floor menara telekom, meeting with the finance people...and 12th floor is used to be my old office! And i'm going to meet my former bos, and i am sooooo scared and 'segan' to meet all those my former finance colleagues...not that i loathe them or hate them, but it is merely because i used to be the 'girl', who kept on insisting and pleading my bos to go out of finance after 8 mths been there...after all the suffers i endured during the period...and ohhh god so many things had happened that finally made me to quit my acca course, and the worse thing is, the experience in finance was the one that made me hate accounting sooooo much! (but pls note that i'm proud to be an accounting grad!) And i couldn't imagine if they find out that i'm going to do billing! Billing and accounting - they are related what!!! Hish tensionnyer rasa isk iskkk :(((
Wish i dont have to see all those familiar faces that coming thursday, i wish my former bos will not be in the office that day, wish that i could change the venue, wish that i'll be on mc that day!
p/s: I think Idlan already fully recovered from his virus fever, flu, cough and seangkatan dgnnyer :) Mama and abah will be taking him to JJ this weekend yey! It's been a month since his last visit to shopping malls hehe